Disaster Preparedness & Safety
Emergency Contacts
Ambulance / Fire
#119
Police
#110
Crime or traffic accident
Medical Advice Line(Non-Emergency) #7119
Disasters in Japan
Earthquakes
- During the shaking: crouch down in a safe spot, cover your head, and hold onto a sturdy table leg.
- Before the shaking stops: open a nearby door to keep an escape route clear.
- After the shaking stops: turn off the gas and check that no fire has started.
- When evacuating: go to a designated evacuation shelter (evacuation site).
- Points to note when evacuating: do not use elevators after an earthquake.
Typhoons
- Before it arrives: stay indoors and close all windows and shutters.
- Check for service suspensions and school closures: trains may stop running and schools may close early.
- Prepare essentials: charge your phone and stock up on drinking water and emergency food.
- Evacuate early: if Alert Level 4 (Evacuation Instruction) is issued, go to a designated evacuation site.
- After it passes: stay away from flooded areas and downed power lines.
Fire
- Call for help loudly: shout "Kaji da!" (Fire!) to alert the people around you.
- Initial response: if the fire is still small, try to put it out with a fire extinguisher.
- While evacuating: cover your mouth with a wet towel and stay low to avoid the smoke.
- Points to note when evacuating: do not use elevators. Always use the stairs to leave the building.
- Once you reach a safe place: call 119 immediately.
Emergency Support Information for Foreign Residents
This official portal provides important support information for foreign residents of Kanagawa Prefecture in the event of a disaster or emergency. It offers multilingual information on disaster preparedness, real-time emergency updates, and resources to help you stay safe when a natural disaster strikes.