Main content starts here.
information on corona/Phone Counseling Services (英語版)
Japanese staff will answer the phone, and you can have a conversation with assistance of an interpreter.
English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese
|Yokohama City||0120-547-059||From 8:00 a.m. to 8:00 p.m. (everyday)|
|Kawasaki City||044-200-0730||From 8:00 a.m. to 8:00 p.m. (everyday)|
|Sagamihara City||042-769-9237||From 8:00 a.m. to 8:00 p.m. (everyday)|
|Yokosuka City||046-822-4308||From 8:00 a.m. to 10:00 p.m. (every day)|
|Fujisawa City||0466-50-8200||From 8:00 a.m. to 10:00 p.m. (every day)|
|Chigasaki City / Samukawa Town||050-3655-8125||
From 8:00 a.m. to 10:00 p.m. (everyday)
*Municipal call centers may not always provide the language services shown on this page.
Consultation on deteriorating health condition
|Open from 8:00 a.m. to 10:00 p.m., seven days a week|
|(2)||Wishing to know available medical institutions|
Consultation on other issues related to 1 or 2
Introduction of medical institutions by this service is to search and provide information on medical institutions listed on the website of the prefectural government as accepting outpatients, and not to make appointment for you.
You won’t be given any priority for treatment, either.
Please contact the medical institution to confirm if you will be accepted by yourself before visiting.
The Multilingual Support Center Kanagawa was established to offer information in multiple
languages, aiming to create an environment where foreign residents and visitors can stay
with a sense of security and safety and to realize a harmonious multicultural society.
One of the features of the Multilingual Support Center Kanagawa is the multilingual call
center. Since June 2019, the call center has enhanced its function by accommodating five
additional languages, and it now accommodates 11 languages in total.)
Languages available (11 languages)
English, Chinese, Tagalog, Vietnamese, Spanish, Portuguese, Nepalese, Thai, Korean,
Indonesian, and easy Japanese
9:00-12:00 / 13:00-17:15 (Excluding Saturdays, Sundays, National holidays and New Year
Inquiries are free of charge except for the call charge. Confidentiality is maintained.)
Please see the website of the Kanagawa International Foundation for details such as days
of the week when the service is available for each language.)