Phone Counseling Services (three-party call through an interpreter)(英語)

掲載日:2021年10月13日

英語中国語(簡体字)中国語(繁体字)韓国語スペイン語ポルトガル語ベトナム語タイ語タガログ語カンボジア語やさしい日本語

Japanese staff will answer the phone, and you can have a conversation with assistance of an interpreter.

K.P.G. COVID-19 Infection Counseling Dial 

Designated hotels, etc. for recuperation

Available languages

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese

For Patients with a fever, cough, etc.

Medical Care Reservation Center for Patients with a Fever, etc. has made reservations of medical institutions for people with symptoms such as a fever/cough or in close contact with the infected who could not consult with their family doctor.  Now with the end of the season of influenza, the reservation function is transferred.  From April, please call K.P.G. COVID-19 Infection Counseling Dial at 0570-056774.  If you live in a municipality that has its own public health center, contact respective municipality’s call center.  They will introduce available medical institutions in your area.

Yokohama City 045-550-5530
Kawasaki City 044-200-0730
Sagamihara City 042-769-9237
Yokosuka City 046-822-4308
Fujisawa City 0466-50-8200
Chigasaki City / Samukawa Town 0467-55-5395

*Municipal call centers may not always provide the language services shown on this page.

K.P.G. COVID-19 Infection Counseling Dial

電話 0570-056774

  1. Following the voice guidance in Japanese, press key to select the number according to the contents of your inquiry.
  2. Japanese staff will answer the phone first.  Please tell your desired language.* 
    *English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese
     
    (1) Counseling for people who have symptoms such as a fever/cough
    Counseling for people suspected of infection
    Inquiries on health and medical care
    Information on available medical institutions
    Information on COCOA or those in close contact with the infected
    24 hours a day, seven days a week
    (2)

    Request to shorten business hours

    In-advance consultation on holding large-scale events

    9:00-17:00 on weekdays
    (3) Business consultation
    (4) “LINE COVID-19 Notification System” and others

 

Designated hotels, etc. for recuperation

Lodging facility for recuperation of those who were tested positive and have no or mild symptoms

電話 045-285-0636 9:00 to 17:00 on weekdays

Japanese staff will answer the phone first.  Please tell your desired language.*
*English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese