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information on corona/Phone Counseling Services (英語版)
Japanese staff will answer the phone, and you can have a conversation with assistance of an interpreter.
K.P.G. COVID-19 Infection Counseling Dial
English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese
|Yokohama City||0120-547-059||24 hours a day (every day)|
|Kawasaki City||044-200-0730||24 hours a day (every day)|
|Sagamihara City||042-769-9237||24 hours a day (every day)|
|Yokosuka City||046-822-4308||From 8:00 a.m. to 10:00 p.m. (every day)|
|Fujisawa City||0466-50-8200||From 8:00 a.m. to 10:00 p.m. (every day)|
|Chigasaki City / Samukawa Town||0467-55-5395||
From 9:00 a.m. to 7:00 p.m. (weekdays)
From 9:00 a.m. to 5:00 p.m. (Saturdays)
Note: Closed on Sundays and national holidays
*Municipal call centers may not always provide the language services shown on this page.
Consultation on deteriorating health condition
|Open from 8:00 a.m. to 10:00 p.m., seven days a week|
|(2)||Wishing to know available medical institutions|
Consultation on other issues related to 1 or 2
The 24-hour operation of the K.P.G. COVID-19 Infection Counseling Dial ended at twelve midnight on May 7, 2023, along with the shift of legal categorization of the novel coronavirus infection to Class V.
From May 8, phone calls are accepted from 8:00 a.m. to 10:00 p.m.
Please kindly understand that there is a time zone when calls are not connected.