Phone Counseling Services (three-party call through an interpreter)(英語)

Japanese staff will answer the phone, and you can have a conversation with assistance of an interpreter.

K.P.G. COVID-19 Infection Counseling Dial　

Designated hotels, etc. for recuperation

Available languages

English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese

For Patients with a fever, cough, etc.

Medical Care Reservation Center for Patients with a Fever, etc. has made reservations of medical institutions for people with symptoms such as a fever/cough or in close contact with the infected who could not consult with their family doctor.  Now with the end of the season of influenza, the reservation function is transferred.  From April, please call K.P.G. COVID-19 Infection Counseling Dial at 0570-056774.  If you live in a municipality that has its own public health center, contact respective municipality’s call center.  They will introduce available medical institutions in your area.

*Municipal call centers may not always provide the language services shown on this page.

K.P.G. COVID-19 Infection Counseling Dial

　0570-056774

1. Following the voice guidance in Japanese, press key to select the number according to the contents of your inquiry.
2. Japanese staff will answer the phone first.  Please tell your desired language.* 
   *English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese
    

   (1)	Counseling for people who have symptoms such as a fever/cough Counseling for people suspected of infection Inquiries on health and medical care Information on available medical institutions Information on COCOA or those in close contact with the infected	24 hours a day, seven days a week
   (2)	Request to shorten business hours In-advance consultation on holding large-scale events	9:00-17:00 on weekdays
   (3)	Business consultation
   (4)	“LINE COVID-19 Notification System” and others

Designated hotels, etc. for recuperation

Lodging facility for recuperation of those who were tested positive and have no or mild symptoms

　045-285-0636　9:00 to 17:00 on weekdays

Japanese staff will answer the phone first.  Please tell your desired language.*
*English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer and Sinhalese